Peregrin CARD Act Toll Free Line
Provides Credit Counseling Information
Beginning February 22, 2010, the Credit Card Act of 2009 requires periodic credit card statements to include a toll-free number providing information about accessing Credit Counseling Services for certain consumers.
Peregrin’s turnkey solution is compliant, fully automated, and customizable. The Peregrin solution meets and exceeds CARD Act Requirements with the following features:
Peregrin CARD Act Toll-free Counseling Line Features:
- Unique toll-free number just for your bank.
- Provides Spanish language capability
- Provides custom agency lists using EOUST approved agencies
- Provides three (3) agencies to each caller for English and Spanish
- Provides one(1) agency for other languages
- Provides caller with EOUST approved agencies in the zip code specified by the caller
- Provides quarterly audit for compliance with documentation of all modifications
- Provides for your card issuer identification at start of the call
- Provides for customized messages throughout the call
- Provides for use of a Peregrin voice talent, or for the bank to provide their own
- Provides for transfer back to your bank
- Provides free reporting
- And more…
Our CARD Act solution is cost-effective, worry-free, and scalable. It is being used by some of by some of the largest and smallest card issuers nationwide because it meets bank needs while maintaining compliance.
Hear it for yourself with no obligation or cost. Peregrin has set up a demonstration line with all our options and features activated for your convenience. Organizations subject to CARD Act compliance can contact Peregrin at 800-231-2493 to obtain the demonstration line number immediately. Or, email sales@peregrinservices.com with your name, company, and contact information, and we will provide the demonstration number promptly.
Peregrin is the CARD Act Toll-Free Line expert and is prepared to meet all your needs. By law, statements are required to have a number for consumers to call beginning February 22. Contact Peregrin today and put this part of the CARD Act in compliance with ease.
If you have already committed to another CARD Act solution, consult Peregrin for free tips on strategies for ensuring your solution is implemented with protections from any potential change of supplier or service with minimal or no customer and compliance impact.